A burst pipe is a race against the clock
When a pipe bursts, water pours out fast - soaking floors, walls, and everything below. The priority is to stop the source and remove the water before it spreads into the structure and triggers mold. Call us the moment it happens: we'll talk you through shutting off your water main and dispatch a certified crew immediately.
First steps while we're on our way
- Shut off your water at the main valve if you can do so safely.
- Turn off electricity to affected areas if water is near outlets or panels.
- Move valuables out of the water's path.
- Call (408) 639-5349 - we'll guide you and arrive in about 45 minutes.
Common causes of burst pipes in the South Bay
- Cold-snap freezes - uninsulated pipes during a Bay Area cold spell.
- Aging or corroded pipes in older San Jose homes.
- High water pressure and worn fittings.
- Shifting foundations stressing supply lines.
Our burst pipe response process
- Rapid response & source containment - We help stop the water and contain the area.
- Water extraction - We remove standing water immediately.
- Structural drying - Commercial drying equipment, guided by our ASD training, dries walls, floors, and subfloors completely.
- Mold prevention - Fast drying and sanitizing stop mold before it starts.
- Restoration - We restore the affected area to its pre-loss condition.
- Plumbing coordination - We focus on the water damage and can coordinate with a licensed plumber for the pipe repair itself.
Certified water-damage specialists, 24/7
Burst-pipe cleanup is water damage at its most urgent. Our crew is IICRC-certified (WRT/ASD), on-site in 45 minutes, available around the clock, and we work directly with your insurance. We serve homes and businesses across San Jose and the South Bay. See our full water damage restoration services.
Frequently asked questions
What's the very first thing to do?
Shut off your water main if it's safe, then call (408) 639-5349. The faster the water stops and we start extracting, the less damage you'll face.
Do you repair the pipe itself?
Our focus is the emergency water damage - extraction, drying, and restoration. We can coordinate a licensed plumber for the actual pipe repair so everything is handled.
Is burst pipe damage covered by insurance?
Sudden, accidental pipe bursts are typically covered by homeowners and commercial policies. We document the damage to support your claim.
How fast can you get here?
About 45 minutes across San Jose and the South Bay, 24/7.