A clear step-by-step look at IICRC-certified restoration, so you know what happens from the first call through the final walkthrough.
We move from emergency response to verified completion with documentation at every step.
The IICRC classifies water by contamination level. Category 1 is clean water, Category 2 is gray water, and Category 3 is black water that requires biohazard protocols.
Standing water is only the visible problem. We use applied structural drying methods, air movers, dehumidifiers, and moisture monitoring until the structure reaches a verified dry standard.
Related guides
These guides add context for claim documentation, first response steps and restoration planning.
Not all water damage is equal. The restoration industry classifies water into three categories based on how contaminated it is — and that category determines how the cleanup must be handled, what can be saved, and the safety steps required. Here's what each means in plain English.
Read guideWhen disaster strikes, you're hiring under pressure — fast, stressed, and unfamiliar with the industry. That's exactly when bad operators take advantage. This is an honest buyer's guide: what genuinely matters, and the red flags worth walking away from — criteria you can apply to any company, including ours.
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